Frequently Asked Questions
1. Is it safe to order CDs from this website?
Yes it is! Your credit card information is completely confidential. If you have any doubts at all, you can also order CDs by phone via
CDBaby at (800) 448-6369. Their prices may differ slightly from ours as it's a separate distributor..
2. Who do I talk to if something goes wrong with my order?
You may contact Samy Galí directly via email compras@galipiano.com and we'll take care of it for you.
3. Can I buy without a credit card?
Yes! You can order CDs toll free by phone through CDBaby at (800) 448-6369. You can also order by mail using check or money
order.
4.What happens if my CD gets damaged in the mail?
Contact Samy Galí directly via email compras@galipiano.com we'll replace it for you at no charge to you.
5.When will my CD arrive?
If you are located in the U.S., you should receive your CDs within 7-10 days after ordering. If you are overseas, please allow longer, up
to four weeks in some parts of Europe.
6.Any other questions?
Just fill out the form below and we'll get in touch with you.